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Error Troubleshooting

60 articles

Error message: Read timed out

April 26, 2017

Error: 403… “Insufficient permissions for this file”

April 26, 2017
2

Document Action Does Not Exist or Document Action GDT-XXXXX could not be found

April 26, 2017

Oops something went wrong :( Error: Invalid ID.

April 26, 2017
1

The value of the “p3_lkid” parameter contains a character that is not allowed

April 26, 2017

Error Redirect: URI Mismatch

April 26, 2017

Error calling merge service: Action not allowed

April 26, 2017

Some users do not have access due to an administrator policy

April 26, 2017
8

Site User generating document and emailing to contact automatically

April 27, 2017

Error message: Didn’t understand relationship ‘LineItemCount’ in field path

April 28, 2017

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Categories

  • Getting Started (3)
    • Demo video
    • Quick Start Onboarding Training Session
    • Basic Configuration: Getting Started
  • Template Configuration (4)
    • Merge fields into Google Docs template
    • Merge related list fields into a table
    • Merge images into the template
    • Conditional section merge using Template Builder
  • Automation (1)
    • Automate Document Generation
  • Manage App Subscription (9)
    • Activate Your Licenses
    • Add or Decrease Users/Licenses
    • Cancel App Subscription
    • Update Method of Payment
    • Document Generation Limits
    • A5 Documents App Checkout Salesforce Terms & Conditions
    • A5 Documents Privacy Policy
    • Package Update Release Notes - Package 2.109
    • Grant Login Access to A5 Apps Support
  • Additional Configurations (9)
    • Authorize One Google Drive Org Wide
    • Update Permissions
    • Embed Google Doc into page layout
    • Email a link for generated document
    • Create your own function to delete any Google Doc (using APEX code)
    • Transition app process to new Google Drive or Salesforce user
    • Integrate A5 Documents with eSignature Solution
    • PDF Merge Feature
    • Provide Link to Generate Document in Email
  • Use Cases (45)
    • Generate a document and then edit it
    • Using Formula Field to merge multiple images
    • Generate documents for multiple records at once
    • Configure template to have two tables side by side
    • Merge translated language fields into my template
    • Using Attach File to record with email feature in document action
    • Using Quote Line Item Number field
    • Copy configurations from Sandbox to Production
    • Auto select existing attachment on record and auto send via email
    • One custom button to link multiple templates/document actions
    • One checkbox that refers to multiple conditional merge sections in template
    • Using 'Email To' Feature with Person Accounts
    • Using 'Email To' feature from Person Accounts with Different Base Object in Document Action
    • Generate a QR image that can then be merged into document
    • Merging Graphic Charts into Template / Using Google Chart APIs
    • Prevent duplicate related list values being merged into document
    • Merge multiple Documents into one report for multiple records
    • Merge image field into template from an existing "files" document from SF record
    • Mail merge of addresses for printing envelopes
    • Mass generation of documents based on Object List View & Import of .csv file
    • Print full name label with 3 separate columns into one table
    • Conditional Table Merge for Related List Items
    • Web to Lead app options to use with A5 Documents app
    • Using A5 Documents with A5 Signature app, using multiple eSign links in the same email template
    • Update TODAY(s) date on Object record when document action is fired
    • Storing files in AWS S3 to access it from Salesforce UI
    • Setup a process to mass print generated documents
    • Print generated document
    • Control when a user can generate a document
    • Change the title name on all the document actions
    • Generate documents from a custom button placed on an VisualForce page
    • Using Google Docs for Slide Presentation
    • Print labels onto envelopes
    • Conditional coding & logic to generate different versions of the same template
    • Group items in a related list based on the value of a specifiable field
    • Merging an image into header of each related list table
    • Table grouping or sub-grouping with related list line items
    • Merge the name of the current Salesforce user that is generating the document into template
    • Merge a checkbox image into my template
    • Merging from two different child objects
    • Syncing and saving PDF files to Google Drive
    • Updating status field after email is actually sent
    • Using custom queries which involve related/unrelated objects and passing variables in where clause
    • Revenue Cloud (CPQ and Billing) Implementation
    • Using conditional section merge feature to display different text based on object conditions
  • Error Troubleshooting (60)
    • Error message: Read timed out
    • Error: 403... "Insufficient permissions for this file"
    • Document Action Does Not Exist or Document Action GDT-XXXXX could not be found
    • Oops something went wrong :( Error: Invalid ID.
    • The value of the "p3_lkid" parameter contains a character that is not allowed
    • Error Redirect: URI Mismatch
    • Error calling merge service: Action not allowed
    • Some users do not have access due to an administrator policy
    • Site User generating document and emailing to contact automatically
    • Error message: Didn't understand relationship 'LineItemCount' in field path
    • Process Builder generating duplicate emails
    • Troubleshoot an error message you see when generating document
    • Error: "unexpected token: {" error.
    • Error calling merge service: Element does not contain the specified child element.
    • Error: You have uncommitted work pending. Please commit or rollback before calling out
    • Error Message: redirect_URI_mismatch (Using Community User)
    • Error while updating fields. line 326, column, illegal assignment from String
    • Error Message: URL No Longer Exists
    • Error: 404: File Not Found
    • Error message: actionId cannot be blank
    • Error: Oops something went wrong :( Please contact your administrator.
    • Invalid field ContentLocation for SObject class is invalid and needs recomplication
    • Visibility setting in document action to "Company" but getting error message
    • Error message: Application unauthorized
    • Error: We're sorry, a server error occurred. Please wait a bit and try again.
    • Error message: Error: 401. Error description: { "error": { "domain": "Invalid Credentials"
    • Send Email failed. First exception on row 0; first error: INVALID_ID_FIELD.
    • Error: Attempt to de-reference a null object
    • Error: Google server is down - Google is unresponsive offline
    • Error getting access token. Error: invalid_grant
    • Error: Sorry, the file you have requested does not exist
    • Error while creating new document: Connection reset
    • Error Message: Issue with Billing Address Merge Field
    • Related List / Child fields not merging in document
    • Issues with using A5 Documents to Merge feature
    • How to access past batch jobs created that may have failed
    • Error: Collection size 1,006 exceeds maximum size of 1,000
    • Error 400: The description exceeds the maximum length
    • Error 401: Request is missing required authentication credential
    • Error: Insufficient Privileges. You do not have the level of access necessary to perform the operation you requested.
    • Issue with Email in Spam Folder
    • Error: Aggregate query has too many rows for direct assignment, use FOR loop
    • Error Message: Only aggregate expressions use field aliasing
    • Error Message: sObject type 'rsdoc__Document_Action__c' is not supported
    • Why are Document Requests stuck in "New" Status
    • Error: There are problems that prevent this package from being installed.
    • Error while creating new document. Error message: Error: 500.
    • Error: Insufficient Access rights on object ID
    • AppExchange Error: This app can't be upgraded (new package install attempt)
    • Error: 307 - Temporary Redirect
    • Errror: Insufficient permissions: secure query included inaccessible field
    • Error: Email privileges have been revoked
    • Error: Unable to tunnel through proxy
    • Error while creating new document: Not allowed to insert > Document Request record
    • Error: CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY
    • Error: Required fields are missing: [rsdoc__Document_Action__c]
    • Error: Insufficient Privileges - You do not have the level of of access necessary to perform the operation you requested.
    • Error Message: Export only supports Docs Editors files
    • Error 403: Insufficient permissions for the specified parent
    • Error getting access token. Error: internal_failure

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