- Login to AppExchange.
- Navigate to My Installs & Subscriptions.
- Click Manage Subscription next to A5 Documents.
- Click End Subscription.
- You will have the option to cancel immediately or at the end of the billing period.
- Click Done.
If you want to un-cancel app subscription before the billing period ends, you can un-cancel through subscription detail in AppExchange following these steps: From Profile picture, click on “My Installs & Subscriptions”, in the listing row you want to renew the subscription, click on the arrow down button and choose “Manage Subscription”. Then click “Renew Subscription”.”