Example Use Case: Wanting to merge multibyte characters using A5 Documents witch characters such as: ㅁㄴㅇ to merge from a Salesforce field to a PDF and then Email to a Contact with the PDF attached but getting the error: Exceeded max size limit of 6000000

Feedback: When merging multibyte characters to a Google Doc and then using the feature to attach as a PDF Google will create a large file. If the file goes over 6MB you will receive an error message: Exceeded max size limit of 6000000. If you convert to any other format ie: docx, then the file will not be nearly as large.

A workaround is to turn off the feature to attach as PDF to record and then use the feature “Save URL to Salesforce Field”. Configure a formula field to provide a link to download a PDF of the Google Doc. Read this article for more information. In the Email template you can provide this new formula link to download the PDF from Google Docs instead of attaching a PDF file to the email.